FAQ
Frequently Asked Questions
Everything you need to know about ordering, shipping, and returns at TackleVibe.
How long does shipping take?
Orders are processed within 1–2 business days, then delivered within 7–20 business days depending on your location. You'll get a tracking number by email as soon as your order ships.
How much does shipping cost?
Shipping is free on every order — no minimum spend required! The price you see is the price you pay.
Will I get a tracking number?
Yes! As soon as your order ships, we'll email you a tracking number and link so you can follow your package. If you haven't received tracking within 5 business days, just contact us.
Can I cancel or change my order?
You can cancel within 24 hours of ordering, as long as it hasn't been processed for shipping yet. After that, your order is already being prepared and can't be cancelled. Contact us quickly at support@tacklevibe.com if you need a change.
What is your return & refund policy?
Because of the nature of our products, all sales are final — we don't accept returns for change of mind or incorrect product choice. However, if your item arrives damaged, defective, or significantly different from its description, you're entitled to a replacement or refund. Just contact us within 7 days of delivery with a photo of the issue.
What if my item arrives damaged or faulty?
We've got you covered. Email support@tacklevibe.com within 7 days of delivery with your order number and a clear photo or video. Once verified, we'll arrange a replacement or full refund at no extra cost.
What if my order never arrives?
If your order doesn't arrive within the estimated delivery window, contact us and we'll investigate. If the package is confirmed lost in transit, we'll send a replacement or issue a refund.
Which payment methods do you accept?
We accept all major credit and debit cards, plus popular options like PayPal, Apple Pay, and Google Pay — all processed securely at checkout.
Is it safe to order from TackleVibe?
Absolutely. All payments are processed through secure, encrypted checkout, and we never store your card details. Your privacy and security come first.
🎣 Still have questions? Email us at support@tacklevibe.com and we'll get back to you within 24 hours on business days. We're always happy to help!